Contact
Have questions, requests or concerns about a recent order? Please let me know below or email me at linhtvoart@gmail.com
SHIPPING
SHIPPING INFORMATION
Buyers are responsible for providing full legal name and an accurate and up-to-date shipping address. If you have specific delivery instructions, email me here or leave a message at check out.
If an item is returned back to me due to inaccurate shipping address, I'm happy to resend it to you. Keep in mind you'll be responsible for shipping charges once more.
ESTIMATED SHIPPING TIMES
U.S only
Standard ( with or without tracking) : 3-7 business days
Priority: 1 business day
International
Standard: 21-28 business days
Priority: 1-5 business days
INTERNATIONAL SHIPPING
I ship internationally. Shipping costs vary from locations and package weights and are calculated at check out. You may be subjected to pay additional custom fees depending on where you order from. Check with your local custom office if you have further questions. Unfortunately, I’m not responsible for any custom fees.
FAQ
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
Unfortunately, I DO NOT accept returns or exchanges. For changes or cancellation, please email me here ASAP or within 24 hour of placing your order. Once shipped, all sales are considered final.
HOW DO I TRACK MY ORDER?
Tracking codes will be sent to your email after your order has been processed and shipped. If you choose the option to ship with stamps (free), there won't be any tracking.
LOST OR STOLEN PACKAGES.
I'm not responsible for lost or stolen packages. If you would like a reshipment of a new order due to it being lost during transition, please contact me, I'm more than happy to cancel or reship your order. Keep in mind you may be responsible for shipping charges once more.
WHAT DO I DO IF MY ORDER ARRIVES DAMAGED?
I'm happy to send a replacement to you, please contact me with your order numbers and a picture of the product.